Category Archives: Software

The Facilities Service Request Software (TMA), will be down for maintenance and unavailable on Tuesday 11/5 for approximately 5 hours: from 8:00am to 1:00pm. If you have a facilities-related service request during this time, please contact the Facilities Communications Coordinator at x2767 or email lwaeger@wellesley.edu … Continue reading →

While the license servers are maintained during Fall Break, the following software may be unavailable very briefly. Please save your files before the downtime, in case there’s a service interruption: Adobe CS3/CS5 (Acrobat, Photoshop, etc.) Adobe Director Adobe Lightroom Adobe … Continue reading →

Update: CrashPlan is back and ready to be used. 10/7 8am-3pm: CrashPlan will be unavailable on Mon. 10/7 from 8am to 3pm while it is being moved. Please be aware that during this time, automatic backups will not be done, … Continue reading →

To alleviate slow printing and other issues, we will restart Papercut at 5am on Monday and Thursday mornings every week. Aside from a momentary interruption in printing at 5am, you shouldn’t notice anything else — jobs that you’ve added to the queue will not … Continue reading →

CrashPlan will be unavailable for 15-30 minutes on Thurs. 10/3 at 8am. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, x3333 (faculty/staff), x7777 (students), helpdesk@wellesley.edu

Some changes require a brief interruption to Papercut printing. Also, please note that when you log into a public computer, the “community” printer should be added automatically. Do not cancel or close any windows as you log in — some … Continue reading →

It’s available again. 4pm The site, accessible through MyWellesley, is currently unavailable. Health Service is in touch with the vendor and they are working on the issue. We will update this post when it is available. To: Students From: Veronica … Continue reading →

Printing to Konica Minolta devices (both via Papercut in the Computing Labs and in academic/administrative departments) will be unavailable Thurs, Sept 19 7:00-8:00am while we perform a critical upgrade to the servers that should address reports of errors on Windows PCs.  We … Continue reading →

Thank you for your patience, and please do keep reporting problems if you encounter them! Others may not be reporting issues — we can only fix problems if we know about them. Resolved Printing speed for most jobs should be … Continue reading →

Documents from Nolij are displaying normally. 1:45pm This affects the contents of gift reports, admission documents, and financial aid material. We’re investigating and hope to have an update or resolution soon. To: Nolij Web users From, more info: Veronica Brandstrader, … Continue reading →