Category Archives: Uncategorized

License Manager Monthly Server Updates – Every 4th Tuesday of the Month

Posted on February 18, 2025 by ndobie

As part of our data security and risk mitigation efforts we are required to update our servers on a regular basis to ensure critical patches are being applied. We strongly advise that you save your work prior to the update … Continue reading →

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Duo Phone/Text authentication outage UPDATE

Posted on February 13, 2025 by ndobie

All  Duo 2FA services have been restored. ************************* Duo 2FA is currently experiencing an outage with phone call and text message authentications.  They have identified the issue and are working on a fix. Remembered devices, Duo Mobile and Duo Token authentications still … Continue reading →

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Duo Phone/Text authentication outage

Posted on February 13, 2025 by ndobie

Duo 2FA is currently experiencing an outage with phone call and text message authentications.  They have identified the issue and are working on a fix. Remembered devices, Duo Mobile and Duo Token authentications still work.  If you need to add … Continue reading →

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LTS Support on Monday, February 17, 2025, Presidents’ Day

Posted on February 12, 2025 by ndobie

LTS staff will be unavailable on Presidents’ Day, Monday, February 17, 2025, a holiday that the College observes. Library service desks in the Art Library, Music Library, and Room 103 in the Mods will be staffed by students from 8:15-midnight. … Continue reading →

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Monday, February 17th  6:30AM – 7:30AM Classroom Software Updates – Pymol, Firefox, Zotero

Posted on February 10, 2025 by ndobie

On  Monday, February 17th  from 6:30AM – 7:30AM we will be updating the following: Pymol Application and licensing. Please save any work before that time, in the event you are not able to get in or are kicked out. PyMOL … Continue reading →

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01/31/25 Network in Green Hall and Founders is back online

Posted on January 31, 2025 by ndobie

Update: Green Hall and Founders are now back online. The damage to the fiber optic cable has been fixed. We appreciate your patience.

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LTS Service Coverage on Monday 1/20/2024 for the Martin Luther King Jr. Day Holiday

Posted on January 16, 2025 by ndobie

LTS staff will be unavailable on Monday, January 20th, for the Martin Luther King Jr. Day Holiday, a holiday that the College observes.  The Mods Service Desk will be closed and the Art and Music Libraries will be unstaffed. Faculty … Continue reading →

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UPDATE: Google Drive is now available

Posted on December 23, 2024 by gravisha

Monday, December 23, 12:30 AM Thanks to some assistance from senior officials at Google we have received some extra space so that we can now actively use Google Drive to edit and save documents. We have escalated this with our … Continue reading →

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UPDATE: Google Incorrectly Displays Drive Storage and Users Cannot Save Files

Posted on December 22, 2024 by ndobie

Google Support has confirmed that they cannot take any action until our reseller, SHI, takes the necessary steps. We apologize for the inconvenience.

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IMPORTANT – Google Incorrectly Displays Drive Storage and Users Cannot Save Files

Posted on December 22, 2024 by gravisha

Dec 23, 2024 – 8:45 PM We have logged calls with Google and have not heard back. We suspect that this is an issue between Google and SHI, our reseller for Google services, not entering renewal information accurately. We have … Continue reading →

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