Category Archives: Uncategorized

Sat 9/5 6-8 AM R&R Reservation System unavailable

The R&R reservation system, the system we use to reserve space in Clapp Library and equipment, will be unavailable on Saturday, Sept 5th from 6:00 AM – 8:00 AM while we perform maintenance. To: Everyone From: Lori Parmet, LTS, lparmet@wellesley.edu More info: Computing … Continue reading

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Wellesley Guest WiFi Network and Eduroam Unavailable for the 20-21 Academic Year

As you have heard from President Johnson many times during the past few weeks, public health is the primary focus this fall. One of the major concerns has been to protect students living on campus and faculty and staff who … Continue reading

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8/30, 11:50AM – Service Interruption Resolved

The national internet service outage has been resolved, and connections are returning to normal. If you have any problems connecting to a Wellesley service or resource (including Duo, GoogleApps, Workday, etc.), please contact the Help Desk. To: Everyone From: Heather … Continue reading

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8/30, 10:15 AM – DUO/other Service Interruption

There is currently a national internet service outage affecting access to Duo and other cloud services. The ability to access cloud services (like Duo, Google, Amazon, etc.) and Wellesley resources may be interrupted. Because the issue is nationwide, it will … Continue reading

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8/30 8:30 AM Duo login available except on VPN

Update: Duo login is available except when using VPN. We will provide an update when we have more information. 8:00 AM Duo login is currently unavailable. To: Students, Faculty, and Staff From: Lori Parmet, LTS, 781-283-2171 Info: Computing Help Desk, … Continue reading

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8/30, 8:00 AM – Duo logins unavailable

Duo login is currently unavailable. We will provide more information as it is available. To: Students, Faculty, and Staff From: Heather Woods, LTS, 781-283-3175 Info: Computing Help Desk, LTS, 781-283-3333

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8/26 3:20 PM Embedded Kaltura videos in Sakai, Google, e-reserves available

Embedded Kaltura videos are now available. Please contact the Help Desk if you experience any issues. 1:10 PM Kaltura, the server that streams videos for Sakai, is undergoing emergency maintenance and is currently unavailable. Embedded Kaltura videos, including through e-reserves, … Continue reading

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8/26 1:10 PM Embedded Kaltura videos in Sakai, Google, e-reserves unavailable

Kaltura, the server that streams videos for Sakai, is undergoing emergency maintenance and is currently unavailable. Embedded Kaltura videos, including through e-reserves, Google playlists, and Sakai Media Gallery, will be unavailable until maintenance is complete. We will send an update … Continue reading

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9/3 3:30 PM-6:00 PM TMA (Facilities requests) unavailable

TMA, the tool Facilities uses for work orders and maintenance requests, will be unavailable during an upgrade on Thursday, September 3 from 3:30 PM to approximately 6:00 PM. Please wait until TMA is online to report non-emergency requests. If it’s … Continue reading

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8/24 11:30 AM Zoom issues resolved

Zoom is now available, including login through their website. If you experience any problems please contact the Help Desk at helpdesk@wellesley.edu or 781-283-3333. 8:55 AM You can log into Zoom by opening the Zoom software on your computer and then … Continue reading

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