Category Archives: Uncategorized

Update: You can log into Zoom by opening the Zoom software on your computer and then clicking “Sign in with SSO”. Logging into Zoom via their website is still unavailable. We will send an update once this issue has been … Continue reading →

Zoom is currently unavailable. We are working with our vendor to resolve the issue. To: Everyone From: Lori Parmet, LTS, lparmet@wellesley.edu More info: Help Desk, LTS, 781-283-3333, helpdesk@wellesley.edu

The issue with the on-campus phones has been resolved. Incoming and outgoing calls are now working properly. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333

On-campus phones are now working. ******** Incoming calls to campus phones are currently receiving a busy signal. Forwarded calls are not being received. We are working with our vendor to resolve the issue. To: Everyone From: Heather Woods, LTS, 781-283-3175 … Continue reading →

FALL 2020 Documentation Dashboard Issue – We noticed that when one clicked on “Opt for 7 AM – 8 AM Early COVID Test Appointment”, it resulted in a blank page due to an error in the code. This has been fixed. … Continue reading →

This morning LTS updated the security on our campus network.  If you are on campus and connecting to Wellesley Secure from a wired or wireless connection from any device (laptop/desktop, phone, tablet, etc.) you will be asked to accept/agree to … Continue reading →

On Saturday, August 15th at 9:00 AM, we will be updating our network security. After this update, the first time you connect to the Wellesley Secure network from your computer, phone, or other mobile device while on campus, you may … Continue reading →

Due to Science Center construction, the landline phones and wired and wireless networks in the Greenhouse will be unavailable on Saturday, August 15th from 6:00 AM-3:00 PM. To: Everyone From: Lori Parmet, LTS, 781-283-2171 or lparmet@wellesley.edu More info: Help Desk, … Continue reading →

We will be performing some maintenance on the College network on Saturday, 8/15 between 1-5PM. During this time you may experience a brief interruption in your VPN connection or your on-campus network connection. The interruption should only last a few … Continue reading →

All campus wired and wireless network issues have been resolved. To: Everyone From: Heather Woods, LTS, 781-283-3175 Info: Help Desk, 781-283-3333