Category Archives: Uncategorized

From December 26th to January 2nd, LTS staff will periodically check messages sent to the Computing Help Desk (helpdesk@wellesley.edu) and Workday Support (workday@wellesley.edu)  and respond to urgent tickets. All other requests will be addressed after we return on Tuesday, January … Continue reading →

The College website, www.wellesley.edu, is now loading normally. If you are still experiencing slowness when loading pages, contact the Computing Help Desk at helpdesk@wellesley.edu. From: Nephellie Dobie, Assistant CIO, LTS 781-283-3671 Questions: Computing Help Desk, LTS,  781-283-3333

The College website, www.wellesley.edu, is currently loading slowly.  We are working with our vendor to resolve this issue and we will post an update when we have more information. From: Nephellie Dobie, Assistant CIO, LTS 781-283-3671 Questions: Computing Help Desk, … Continue reading →

Logging into Sakai via Duo SSO is now working.  Thanks for your patience as we worked to resolve this issue. If you are still having issues logging in, please contact the Help Desk at helpdesk@wellesley.edu. From: Nephellie Dobie, Assistant CIO, … Continue reading →

Zoom has reported that they have resolved the issue causing users to be unable to start and join Zoom Meetings.  They will continue to monitor and provide updates as they have them. To: Everyone From, more info: Nephellie Dobie, Assistant … Continue reading →

Zoom has identified the issue starting and joining meetings and is actively working on the solution. Some clients around the world are indicating that they are back online, so access may start to become intermittently available. Some users on campus … Continue reading →

A Windows server called Blizzard that runs Microsoft SQL Server database system will be unavailable from 6 PM to 8 PM on Thursday, September 1st. SEQ Reporting, Alumnae Directory, and Alumnae password reset will be unavailable during this time. It … Continue reading →

TMA, the tool Facilities uses for work orders and maintenance requests, will be unavailable during an upgrade on Monday, August 8th, from 7pm – 7:15pm. For non-emergency issues, please wait until TMA is online to report your request. For emergency … Continue reading →

Workday Today is the next generation Workday homepage experience, revamped to provide students, faculty, and staff with a streamlined interface for their Workday tasks, reports, and many other features. The new homepage surfaces up the relevant tasks, applications, announcements, as … Continue reading →