Category Archives: Zoom

Important Updates regarding Papercut and Zoom

Posted on December 13, 2024 by ndobie

12/20/24 12PM – 2PM Papercut will not be available for critical security updates Papercut, the service used primarily by students to print to public computers on campus, will be unavailable on Friday, December 20th from 12PM Noon to 2PM so … Continue reading →

Posted in Printing, Software, Zoom | Comments Off on Important Updates regarding Papercut and Zoom

Issue with Zoom Phone Voicemail delays and SMS delays RESOLVED

Posted on October 16, 2024 by ndobie

10/16/24 – 6:38 PM – Incident was resolved by the vendor. 10/16/24 – 12:30PM – We have received this notice from Zoom. We will keep the community updated as we learn more. New incident: Investigating We are currently investigating an … Continue reading →

Posted in Zoom | Comments Off on Issue with Zoom Phone Voicemail delays and SMS delays RESOLVED

Zoom clients on all their devices must be updated to version 5.15.5  or higher by 05/04/24.

Posted on April 8, 2024 by ndobie

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by May 4th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading →

Posted in Zoom | Comments Off on Zoom clients on all their devices must be updated to version 5.15.5  or higher by 05/04/24.

Zoom clients on all their devices must be updated to version 5.13.5 or higher by 11/04/23.

Posted on October 5, 2023 by ndobie

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by November 4th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading →

Posted in Software, Zoom | Comments Off on Zoom clients on all their devices must be updated to version 5.13.5 or higher by 11/04/23.

08/05/23: Zoom clients on all their devices must be updated to version 5.12.2 or higher by August 5th.

Posted on July 20, 2023 by ndobie

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by August 5th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading →

Posted in Zoom | Comments Off on 08/05/23: Zoom clients on all their devices must be updated to version 5.12.2 or higher by August 5th.

Mandatory upgrade of Zoom versions 5.15.x

Posted on June 30, 2023 by dchudzik

Zoom has identified a vulnerability in Zoom Desktop Clients 5.15.0 (Windows/macOS), 5.15.1 (Windows), and certain other products (i.e., iOS, Android, Linux, Zoom Rooms, SDK) – primarily versions 5.15.0. Users on these versions will be prompted to update before they can … Continue reading →

Posted in Zoom | Comments Off on Mandatory upgrade of Zoom versions 5.15.x

Zoom Phone issue has been resolved

Posted on June 14, 2023 by dchudzik

Zoom has resolved the issue with Zoom Phones. If you are still having issues with Zoom Phone, please contact the Help Desk, at 781-283-3333 or helpdesk@wellesley.edu. To: Everyone From, more info: Nephellie Dobie, Assistant CIO, LTS x3671  

Posted in Zoom | Comments Off on Zoom Phone issue has been resolved

05/06/23: Zoom clients on all their devices must be updated to version 5.11 or higher by May 6th.

Posted on April 14, 2023 by ndobie

Zoom will require that all users have updated their version of the Zoom client software on their computers and mobile phones by May 6th.  And if you don’t, you will not be able to join a meeting until you do. … Continue reading →

Posted in Kaltura, Software, Zoom | Comments Off on 05/06/23: Zoom clients on all their devices must be updated to version 5.11 or higher by May 6th.

02/04/23: All users will need to update Zoom on all their devices to version 5.10.3 or higher by Feb 4th

Posted on February 1, 2023 by ndobie

Effective February 4th, Zoom will require that all Zoom users have updated their version of the software on their computers, iPhones and Android phones to at least version 5.10.3.  If you are running an older version and do not update … Continue reading →

Posted in Software, Zoom | Comments Off on 02/04/23: All users will need to update Zoom on all their devices to version 5.10.3 or higher by Feb 4th

All Windows users may need to update Zoom

Posted on November 7, 2022 by ndobie

If you see a message when you open Zoom that says, “Your app version needs to be 5.8.6 or higher to sign in.  Please contact your IT team to update your app”, please do the following: Uninstall Zoom from the … Continue reading →

Posted in Zoom | Comments Off on All Windows users may need to update Zoom