Monthly Archives: May 2021

5/29 4:15pm Campus network available

Posted on May 29, 2021 by Erin Richardson

The campus network is now available.  We will be actively monitoring the health of the network during the next several hours.  Apologies for the inconvenience.  Thank you for your patience. To: Everyone From, more info: Erin Richardson, LTS, x2867

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5/29 2:45pm Campus network update

Posted on May 29, 2021 by Erin Richardson

In order to diagnose and correct issues related to the network outage, we will be restarting services during the next few hours that will affect VPN and other on campus services.  We apologize for the inconvenience. To: Everyone From, more … Continue reading →

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5/29 10:30am Campus network update

Posted on May 29, 2021 by Erin Richardson

We are investigating reports of wireless network issues campus wide and actively working with the vendor on a resolution. 9:15am The campus network is now available, with the exception of some on-campus servers, such as the Online Directory.  We are … Continue reading →

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5/29 9:15am Campus network restored, some services unavailable

Posted on May 29, 2021 by Erin Richardson

The campus network is now available, with the exception of some on-campus servers, such as the Online Directory.  We are actively working on restoring service to these. 7:49am Following a power outage, we have received reports of network outages campus … Continue reading →

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5/29 7:49am Network issues campus wide

Posted on May 29, 2021 by Erin Richardson

Following a power outage, we have received reports of network outages campus wide, affecting both the wired and wireless network.  We are investigating and will post an update when we know more. To: Everyone From, more info: Erin Richardson, LTS, … Continue reading →

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5/29 9pm-5/30 9pm FindIt!@Wellesley, Catalog e-resource links, Article Locator, and some SuperSearch links unavailable

Posted on May 24, 2021 by Erin Richardson

Starting on Saturday, May 29 at 9pm and lasting approximately 24 hours, our vendor for FindIt!@Wellesley, Library Catalog e-resource links, and Article Locator has scheduled a data center migration.  The “FindIt!@Wellesley” links/buttons and links to e-resources from the library catalog … Continue reading →

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5/19 Zoom Phone Transition – Main College Line & Many Administrative Departments

Posted on May 18, 2021 by Erin Richardson

The next group of departments will migrate to Zoom Phone on Wednesday, May 19. As of this date, if you are dialing from an old phone on campus, you will not be able to reach any staff in these offices … Continue reading →

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5/11 Security updates for Macs

Posted on May 11, 2021 by Erin Richardson

Apple has released critical security updates for the two most recent operating systems, Catalina and Big Sur.  This includes a security patch to combat a variant of Shlayer malware.  We urge you to run this software update as soon as … Continue reading →

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5/6 4:00pm Zoom cloud recording error resolved

Posted on May 6, 2021 by Erin Richardson

Zoom has resolved the issue with cloud recordings.  Please contact the Help Desk if you encounter further issues. 1:45pm We are receiving reports of Zoom cloud recordings not loading with an error “media could not be loaded.”  The vendor is … Continue reading →

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5/6 1:45pm Zoom cloud recording error

Posted on May 6, 2021 by Erin Richardson

We are receiving reports of Zoom cloud recordings not loading with an error “media could not be loaded.”  The vendor is currently working on resolving this.  In the meantime, try refreshing your browser window 1-2 times and the recordings may … Continue reading →

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