Author Archives: wellesley

Sept. Banner downtimes

Posted on August 26, 2015 by wellesley

Thurs. 9/3, 8am-noon Banner Test will be unavailable to apply HR updates. Fri. 9/4, 6-8am Banner Production will be unavailable to apply Financial Aid patches. Fri. 9/18, 6-8am (tentative) Banner Production will be unavailable to apply HR updates. To: Banner users From: Veronica … Continue reading →

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8/28 11am-1pm ILLiad unavailable

Posted on August 19, 2015 by wellesley

ILLiad will be unavailable during an upgrade on Friday 8/28, 11am-1pm. NExpress & WorldCat are not affected. To: Interlibrary loan users From: Veronica Brandstrader, LTS, x2171 Questions: Angie Batson, LTS, x2101

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8/13 10:35am 25Live is available

Posted on August 13, 2015 by wellesley

The vendor fixed the problem and you can now log into 25Live. 10am We are looking at the problem and will post when it’s resolved. To: 25Live users From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), … Continue reading →

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5/13 midnight-5am CrashPlan PRO unavailable

Posted on May 6, 2015 by wellesley

An upgrade will be performed on Wednesday morning, May 13, from midnight to 5am, so CrashPlan will not be available for restores or backups. To: Staff, faculty From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 … Continue reading →

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4/9 5-5:30pm Vault unavailable + downtimes tomorrow morning

Posted on April 9, 2015 by wellesley

In the next 24 hours, the following systems will be affected: Vault will be unavailable from 5-5:30pm tonight (Thurs. 4/9) Datamart, R25 (event scheduling), MyWellesley, and WIDM (our identity management system) will be unavailable from 4:30-5am tomorrow morning (Fri. 4/10) Banner and … Continue reading →

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4/14 & 4/15 7-8am ArcGIS and Mathematica may be unavailable

Posted on April 8, 2015 by wellesley

Tues. 4/14 7-8am ArcGIS may be unavailable. Wed. 4/15 7-8am Mathematica may be unavailable. Please save your work before 7am and restart the application after 8am, after the server upgrade, if you have any problems. To: Students, faculty, staff From: … Continue reading →

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4/8 Phishing: “Failure to comply” email

Posted on April 8, 2015 by wellesley

Feel free to click the triangle in the upper right of the message and choose Report phishing, or delete it. You can always contact the Help Desk about suspicious messages, or check the upper right corner of the LTS home … Continue reading →

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Registration: Use the link on the MyWellesley login page

Posted on April 7, 2015 by wellesley

It looks something like this: You don’t need to log into MyWellesley — instead you will log directly into Banner to register. To: Students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777

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1/28 4:30pm Administrivia apps brief interruption

Posted on January 28, 2015 by wellesley

We are restarting servers at 4:30pm today to deal with a security vulnerability. If you’re logged into any app in Administrivia, including the Admissions notecard, please save what you’re doing, and log out. Sorry for the interruption, but  it’s a … Continue reading →

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1/26 8pm Campus phone issue resolved

Posted on January 26, 2015 by wellesley

Calls to on-campus extensions from on-campus phones are being directed correctly. 6:45pm Calls from off-campus are getting through okay, including Campus Police, 781.283.5555, so calls from cell phones are fine. Also, calling x5555 from on-campus phones also works. 6:30pm The … Continue reading →

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