Author Archives: wellesley

1/23 2-4pm TMA (Facilities requests) unavailable

Posted on January 23, 2015 by wellesley

TMA (tool used to schedule Facilities service requests) will be unavailable from 2-4pm today for an upgrade.  If you have a service-related issue during this time, call x2767. To: Faculty, staff, students From: Veronica Brandstrader, LTS, x2171 More info: Facilities … Continue reading →

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9/19 4:30-8:30am Banner unavailable

Posted on September 18, 2014 by wellesley

A reminder that Banner Self-Service and ERP will unavailable tomorrow morning, Fri 9/19 from 4:30-8:30am. To: Banner users From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, 781-283-7777 (students), x3333 (faculty-staff)

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9/18 11:45am MyLibrary is available

Posted on September 18, 2014 by wellesley

The problem has been fixed, you can now view/renew checked out materials in MyLibrary 9am Users cannot log in to MyLibrary to view or renew their checked out library materials. We’re  working with the vendor to fix the problem. To: … Continue reading →

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9/12 11:15-11:45pm MyWellesley & Banner unavailable

Posted on September 11, 2014 by wellesley

MyWellesley and Banner (Self-Service and ERP) will be briefly unavailable tomorrow night, Fri 9/12 from 11:15-11:45pm in order to apply an important fix to the system. To: MyWellesley and Banners users From: Veronica Brandstrader, LTS, x2171 More info: Maureen Williams, LTS, … Continue reading →

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8/27 10pm NExpress unavailable

Posted on August 26, 2014 by wellesley

NExpress will be down for up to an hour on Wed, 8/27 at 10pm while issues following server migration are cleared up.  ILLiad and WorldCat Local will not be affected. To: Interlibrary loan (ILL) users From: Veronica Brandstrader, LTS, x2171 More … Continue reading →

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8/20 3-6am Wireless unavailable

Posted on August 18, 2014 by wellesley

An upgrade will be performed during an existing downtime from 6pm on Tues 8/19, through 6am on Wed 8/20 that will affect many services and campus software (see full list). To: Faculty, students, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing … Continue reading →

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8/13 10am Internet issue resolved

Posted on August 13, 2014 by wellesley

If you are still unable to connect to the network, please contact the Help Desk (info below). 8:30am Users are experiencing intermittent issues; logging out and logging back in often fixes the problem. To: Faculty, staff, students From: Veronica Brandstrader, … Continue reading →

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5/13/2014 – 10:45 AM Sakai now available

Posted on May 13, 2014 by wellesley

10:45 AM – Sakai is now available for use. If you continue to encounter any issues please report to the LTS Helpdesk. 10:00 AM – Sakai has been unavailable from around 10 AM on 5/13/2014. When you try to access … Continue reading →

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4/9 Resolved: Alumnae email accts available

Posted on April 9, 2014 by wellesley

Recent alums can now access MyWellesley and Gmail. All data was retained, the account was accidentally deactivated. We apologize for this inconvenience. To: Alumnae with Wellesley Gmail accounts From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, 781.283.3333, helpdesk@wellesley.edu

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2/20 4pm Some issues logging into Sakai

Posted on February 20, 2014 by wellesley

Some people are reporting problems logging in to Sakai — we’re hoping restarting Sakai at 5am tomorrow morning fixes the issue.  If you are still unable to login, please contact the Computing Help Desk: helpdesk@wellesley.edu. To: Faculty, students From: Veronica Brandstrader, LTS, … Continue reading →

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