Category Archives: Phones

2/5 7-7:30pm Calls to on-campus extensions

Posted on January 29, 2015 by Veronica Brandstrader

We will be testing the failover process for our phone lines. All calls to on-campus extensions will be funneled through the speech system; users must use the system to direct themselves to the person they wish to contact. Outgoing calls … Continue reading →

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1/26 8pm Campus phone issue resolved

Posted on January 26, 2015 by wellesley

Calls to on-campus extensions from on-campus phones are being directed correctly. 6:45pm Calls from off-campus are getting through okay, including Campus Police, 781.283.5555, so calls from cell phones are fine. Also, calling x5555 from on-campus phones also works. 6:30pm The … Continue reading →

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9/24 2:13pm Campus phones, outside dialing available

Posted on September 24, 2014 by Erin Richardson

Outside dialing is now available.  Apologies for the inconvenience. 1:40pm  We are currently looking into an issue where on-campus phones are unable to dial outside numbers.  We will post when we have more information. To: Faculty, staff, students From, more … Continue reading →

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7/1 2pm Issue with incoming calls resolved

Posted on July 1, 2014 by Veronica Brandstrader

Please report any further issues to the Computing Help Desk. 11am Working on the issue; will update this post when resolved. To: Faculty, staff, students From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, x3333

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6/9 4pm On-campus phone upgrade

Posted on June 9, 2014 by Veronica Brandstrader

During the upgrade, there may be a 5-10 second timeframe when an incoming call from off-campus may not be completed. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Computing Help Desk, helpdesk@wellesley.edu, x3333

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9/21 8am On-campus phone service unavailable

Posted on September 20, 2013 by Veronica Brandstrader

Phone service for all incoming/outgoing calls will be unavailable for 10-15 minutes tomorrow morning, Sat. 9/21. Phone calls in progress will not be affected. A line card needs to be adjusted so we can make regular, routine changes to our phone … Continue reading →

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6/17 6pm Weather-related issues

Posted on June 17, 2013 by Veronica Brandstrader

9pm The only likely persistent issue is with phone service; if you notice something isn’t working properly, please contact the Computing Help Desk (see contact info below). 6pm We know there are some issues with phones and other systems; we … Continue reading →

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3/5 4:30pm Web Phone Manager available

Posted on March 5, 2013 by Veronica Brandstrader

You can use the Web Phone Manager website at https://webphone.wellesley.edu again. 3:30pm: You can use http://webphone.wellesley.edu in the meantime. 1:30pm: If you use Web Phone Manager, the website (https://webphone.wellesley.edu) is currently unavailable. It should be back soon — we’ll post when it is. The … Continue reading →

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12/11 8:30am Voicemail is back

Posted on December 11, 2012 by Veronica Brandstrader

Messages can be left and retrieved. 7:30am: Outside callers can leave messages, internal callers cannot, and at the moment, messages cannot be retrieved. The vendor is looking at the problem. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: … Continue reading →

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12/3 9:00am Voicemail is now available

Posted on December 3, 2012 by Veronica Brandstrader

9:00am Voicemail is now available. 7:30am A ticket has been opened with the vendor — we’ll post an update or resolution soon. To: Faculty, staff From: Veronica Brandstrader, LTS, x2171 More info: Help Desk, x3333, helpdesk@wellesley.edu

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