Category Archives: Uncategorized

6/1 2:50pm Update: Older Macs seeing certificate errors

We have confirmed that some older Macs running macOS v. 10.11 or earlier may see certificate errors accessing Wellesley websites due to an unexpected change made by a certificate authority.  The fix must be done on the individual computer.  Instructions … Continue reading

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6/1 – Some users reporting certificate errors

The Help Desk has received reports that some users are seeing certificate errors when accessing Wellesley websites. This is not affecting everyone, so please call or email helpdesk@wellesley.edu to report issues. To: Faculty, Staff and Students From: Heather Woods, LTS, 781-283-3175 … Continue reading

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5/29 9:25 AM Phone and network access available

Phone and network access is now available. Cable TV service is still unavailable in some areas on campus. We are working with our vendor to solve the problem. 8:45 AM Also due to the unplanned power outage, there is no … Continue reading

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5/29 8:45 AM Network access unavailable in Simpson, Stone Center, Bates, Freeman

Update: Also due to the unplanned power outage, there is no wired or wireless network access in Simpson, Stone Center, Bates 2nd floor, and Freeman 1st floor. We are working on the issue and will let you know when it … Continue reading

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5/29 8 AM Phone and cable TV outages in some areas

Due to an unplanned power outage, phones and cable TV service are unavailable in some areas on campus. We are working with our vendor to solve the problem. To: Students, faculty, staff From: Lori Parmet, LTS, 781-283-2171 More info: Help … Continue reading

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Reminder: Zoom Update – Action Required before May 30th

Zoom has released a new version of their client with enhanced security protection. All Zoom users must download the updated Zoom Client For Meetings before May 30, 2020. After May 30, 2020, all Zoom clients prior to version 5 will … Continue reading

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Reminder: Zoom Update – Action Required before May 30th

Zoom has released a new version of their client with enhanced security protection. All Zoom users must download the updated Zoom Client For Meetings before May 30, 2020. After May 30, 2020, all Zoom clients prior to version 5 will … Continue reading

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5/27 6:30-8 AM SPSS and Geneious unavailable

On Wednesday, May 27th from 6:30-8:00 AM EDT,  SPSS and Geneious will be unavailable while we perform maintenance. If you use SPSS or Geneious, we recommend that you exit the software before this maintenance begins. The ability to launch and … Continue reading

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5/27 8 AM-noon Sakai unavailable

On May 27, 2020, Sakai will be unavailable from 8 AM until noon as we upgrade it to the next version, Sakai 19. Sakai 19 offers some improvements and bug fixes; there are only minor changes to the way things … Continue reading

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Zoom Update – Action Required before May 30th

Zoom has released a new version of their client with enhanced security protection. All Zoom users must download the updated Zoom Client For Meetings before May 30, 2020. After May 30, 2020, all Zoom clients prior to version 5 will … Continue reading

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