Author Archives: wellesley

1/27 11am Issue with incoming calls resolved

Posted on January 27, 2017 by wellesley

There was a problem off-campus that caused this, and it’s been fixed. 10:30am We’re looking into it, more soon. We can confirm that incoming calls are not going through to extensions at the moment. Calls *are* going through to our … Continue reading →

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8/12 9:20am College website editing available

Posted on August 12, 2016 by wellesley

9:20am You can log in now, but we’re still working on it, so there may be intermittent interruptions. 9am We should have it back soon, sorry for the interruption. To: College website content providers/editors From, more info: Veronica Brandstrader, LTS, x2171

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8/11 9am Datamart not refreshed from last night

Posted on August 11, 2016 by wellesley

Datamart is available, but the regular refresh from last night was not successful. We are looking into the problem and expect that tonight’s refresh will be successful. To: Banner and Datamart users From: Veronica Brandstrader, LTS, x2171 More info: Tony DiPesa, … Continue reading →

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4/14 noon Library e-resources available

Posted on April 14, 2016 by wellesley

The issue has been resolved. 10:15am  Most library e-resources are currently unavailable from off-campus. We are working to resolve the problem quickly. If you’re on campus, remove the proxy server information from a URL. For example, instead of: http://0-www.jstor.org.luna.wellesley.edu/ Remove 0- … Continue reading →

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10/16 3:05pm Banner, Datamart back

Posted on October 16, 2015 by wellesley

Thanks for your patience, back sooner than anticipated. 2:20pm We do not expect services to be restored before 3:30pm: when repairs are complete, Banner will need to be brought back in stages. Will keep you posted on any changes. 1:30pm … Continue reading →

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10/16 12:30pm Interlibrary services restored

Posted on October 16, 2015 by wellesley

Both services are back 10:30am ILLiad and WorldCat are down due to OCLC issues.  NExpress is available for interlibrary requests. To: Interlibrary users From: Veronica Brandstrader, LTS, x2171 More info: Angie Batson, LTS, x2101

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10/16 8:30am JSTOR is available

Posted on October 16, 2015 by wellesley

The underlying problem has been identified and fixed. 10/14 4pm The issue is partially resolved; most users should be able to get materials. 10am The vendor is continuing to work on the problem. Will post when resolved. 10/13 9:45am The vendor … Continue reading →

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10/9 6pm Google Drive is back

Posted on October 9, 2015 by wellesley

Google reports that the issue has been resolved. 4:45pm Google is working on the problem, will post when fully resolved. Note: This is one instance where having a synced copy of Google Drive on your computer is handy. 3:20pm Google hasn’t posted … Continue reading →

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10/9 3:45pm Wellesley Secure wireless is back

Posted on October 9, 2015 by wellesley

If you’re using Guest or EDUROAM, you can switch back to Wellesley Secure. 2:50pm While the issue with Wellesley Secure is being worked on, you can connect to Wellesley Guest or EDUROAM. Both of these are essentially outside connections, so you … Continue reading →

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8/28 5:30-7am Pendleton wired/wireless network unavailable

Posted on August 26, 2015 by wellesley

There is a power outage planned for Pendleton on Friday morning that will disrupt the network, both wired and wireless connections. To: Faculty, students, staff From: Veronica Brandstrader, LTS, x2171

Posted in Internet, Network | Comments Off on 8/28 5:30-7am Pendleton wired/wireless network unavailable