Category Archives: Zoom

9/15/22  – Experiencing issues with connecting to Zoom Meetings

We are experiencing issues with connecting to Zoom Meetings. Issues seem to be related to starting or joining meetings. Phones do not seem to be impacted at this time.  Zoom engineers are investigating. We will share updates as we receive … Continue reading

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11/1 Zoom update required

Effective November 1, Zoom will require that all Zoom users must update their software with the latest security settings.  This will require everyone to update Zoom to at least version 5.5 or higher on or before November 1.  If you … Continue reading

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7/13 Zoom Phone Transition for Faculty, Campus Police, Facilities, Counseling, & more

Faculty and several departments will migrate to Zoom Phone on Tuesday, July 13. As of this date, if you are dialing from an old phone on campus, you will not be able to reach any staff in these offices by … Continue reading

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5/19 Zoom Phone Transition – Main College Line & Many Administrative Departments

The next group of departments will migrate to Zoom Phone on Wednesday, May 19. As of this date, if you are dialing from an old phone on campus, you will not be able to reach any staff in these offices … Continue reading

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5/6 4:00pm Zoom cloud recording error resolved

Zoom has resolved the issue with cloud recordings.  Please contact the Help Desk if you encounter further issues. 1:45pm We are receiving reports of Zoom cloud recordings not loading with an error “media could not be loaded.”  The vendor is … Continue reading

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5/6 1:45pm Zoom cloud recording error

We are receiving reports of Zoom cloud recordings not loading with an error “media could not be loaded.”  The vendor is currently working on resolving this.  In the meantime, try refreshing your browser window 1-2 times and the recordings may … Continue reading

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3/17 Zoom Phone Transition – Development, International Study, Provost’s Office, WCW

The transition to Zoom Phone for the offices of Development, International Study, the Provost, and the Wellesley Centers for Women will take place on Wednesday, March 17th. As of this date, if you are dialing from on campus, you will … Continue reading

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Postponed: Zoom Waiting Room and Passcode Requirement for Meetings

We communicated earlier that Zoom will require a Waiting Room or Passcode effective September 27th. Based on requests from many institutions needing more time to adjust to the changes to default meeting settings, Zoom has postponed this requirement and will … Continue reading

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Zoom Waiting Room Requirement Beginning September 27th

In an attempt to secure Zoom meetings and to avoid interruptions such as “Zoombombing” where uninvited visitors manage to join unsecured meetings, Zoom will require all meetings (pre-existing and new) to use either a Waiting Room or Passcode beginning September … Continue reading

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